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FAQ

Course FAQ

Yes, it is absolutely fine to bring your young baby. As parents ourselves we understand that when they are little or you are breastfeeding frequently it is sometimes hard to find someone you can leave them with. However, if alternate care is available then we would recommend coming baby free so that you can attend better to the course information.

If alternate care is not available and the baby is crawling or beyond then we would encourage one parent to attend one date and the second parent to attend another date.

Our courses are also breastfeeding friendly as we don't want you to miss out on information by you feeling you have to leave the room whilst breastfeeding.

Public courses are regularly held in Melbourne and Tasmania. Our parent first aid courses have been endorsed by multiple maternity hospitals and we regularly conduct courses in these hospitals as well as a variety of community venues including neighbourhood houses and libraries. Click Melbourne | Tasmania for upcoming course dates and locations. Bookings are essential. Our face-to-face Essentials course is conducted on weekends only, at each venue, and every second month there is a Zoom Essentials course for those who cannot get to our in-person locations. Our Everyday course is conducted online only via Zoom.

Payment will be made via credit card at the time of booking into a public course using the online event booking system. If you would prefer to pay via EFT please detail your booking request via email to jo@childrevive.com.au. Payment via EFT is required within 7 days of booking (and to have cleared prior to the course date).

If you are unable to attend the course you are booked into please email jo@childrevive.com.au.

If notice is provided:

At least 7 days prior to the course date a full refund will be provided (minus booking fee $0.50 per ticket) or an alternate course date will be offered within 6 months of your original course date.

(b) At least 24 hours from the course start time and up to 7 days prior to the course an alternate course date will be offered.

(c) Less than 24 hours from the course start time then it will be upon the discretion of the Manager as to whether an alternate course date will be provided, and if so, which date/s will be offered as an option.

When an alternate course date is booked for points (b) and (c) above and a cancellation request is received - again with less than 3 days notice from the course date - then no further rebooking or refund will be provided.

Please note: The rescheduling of a course is to the same course type (e.g. from one Essentials course to another Essentials course).

Courses generally run with a minimum of 10 people (dependent upon course type, location and date). There is no real maximum for the group because we can provide a second trainer (dependent on availability) to assist if the group is too large. Often the group size is determined by the space available for the course as every participant will need a seat as well as some spare floor and/or table bench space for the practical skills training using the manikins. For further information regarding private courses please email your local contact person here.

Private courses are organised by the host or group and normally held in the home of one of the group members or a local community venue. Your local council, library or maternal and child centre are often good places to contact regarding available community venues.

Private Courses

A confirmation email will be sent to the course host once all course details have been finalised. We aim for the individuals members of the group to make their own payment.

This booking confirmation email will outline the payment options which will include one or more of the following options:

Pay by Bank Transfer: Account Name: Child Revive First Aid. BSB: 193 879. Account No: 473979520. Please insert client name and course date (e.g. Jo Smith 23Feb2016) as reference.

Pay at Course by a) Cash, or b) Credit Card (Visa and MasterCard only with a 2% surcharge per transaction) .

The payment at course option may not be available for certain groups. This will be advised upon booking the course date.

Our parent first aid courses are conducted so that they are NOT workplace accredited because we want our course to focus on baby and child-related emergencies only, without having to include adult emergency topics in the course which, would, in turn, increase the duration of the course and the fees. It would also require parents to complete comprehensive enrolment forms and assessment tasks (both written and practical). Currently, there is no workplace accredited course that is specific for only infant and child-related emergencies.

For parents wanting information and skills in how to care for their own children in an emergency, a workplace accredited course certificate is not necessary. You are best to seek out an experienced paramedic or paediatric nurse trainer who is able to relate their own first-hand experience and is current in their field of expertise. Paediatric emergency is a specialised area and, unfortunately, many first aid providers have their courses conducted by only first aiders who have no actual experience in dealing with sick children.

Upon request you can receive an electronic certificate of attendance following the course (your workplace may accept this as professional development hours). This request should ideally be made when booking the course and will outline the topics covered and the date and duration of the course.

Yes, a gift certificate can be used at any of our courses.

The gift certificate purchase link is here.

You can use this to book into a public course listed on our website or alternatively it can be presented at a private course. Gift certificates are valid for 6 months.

We encourage everyone who attends our course to provide feedback. Click below for our online feedback form, which will only take a couple of minutes to complete. You may also leave a comment on our Facebook or Instagram page.

Course Feedback Form

First Aid Kit

Parents will be better equipped to care for their child with our Ready-At-Home First Aid Kit. Specifically designed by our paramedic and paediatric nurse trainers the kit contains the essential first aid items for family emergencies in a compact and portable bag.

Child Revive price: $83.00 including postage, or $70.00 if picked up at a course!

For a full list of the kit contents or to order, click here.

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